The NetConnect Backstory
NetConnect opened on Staten Island in 1992, back when a small business network meant patch cables, a shared printer, and somebody's nephew on weekends. We grew up through that era, then the file-server years, then the email-server years, and now the cloud. The same hands-on habit the whole way.
Thirty-four years in, the job has changed and we kept up. Ransomware hits small offices on purpose now, regulators audit six-person practices, and a twenty-person firm needs the defenses a bank had in 2005. We built the security and compliance work into every account, without losing the hands-on part.
we'll keep your data safe
Meet Our Staten Island Crew
We are the crew that always answers when you call, and the same point of contact stay on your account month after month. The team member who walks you through your first assessment is usually the same one showing up when the server room needs a set of hands a month later.
joseph ambrosole
Chief Executive Officer
Joseph Ambrosole is the Founder and CEO of NetConnect, serving the NYC Metro Area since 1992. Under his leadership, NetConnect has become a trusted technology partner for small and mid-size businesses across the New York Tri-State area, providing managed IT, cybersecurity, cloud computing, and compliance services. With more than 30 years of industry experience, Joe specializes in strategic planning, managed services, business development, and delivering responsive, plain-English IT support focused on long-term client success.
Christopher Galati
Chief Operations Officer
Christopher Galati is a technology executive with more than 25 years of experience driving operational excellence, profitability, and growth across the IT, cybersecurity, and managed services industries. As Chief Operations Officer at NetConnect, he leads operational strategy with a focus on scaling innovation, optimizing service delivery, and delivering transformative solutions for clients. Known for his data-driven leadership style, Galati specializes in improving efficiency, increasing recurring revenue, and building high-performing teams that deliver exceptional client experiences.
Errol Blake
Vice President of Sales
Errol Blake is an experienced solutions provider serving enterprise and SMB customers throughout the NYC metro area. He specializes in helping businesses grow through the use of emerging technologies and tailored IT solutions, including network design and implementation, wireless solutions, IP telephony, remote data backup, and system security.
Why Our Clients Trust Us With Their Cybersecurity
Thirty-Four Years Deep
We opened on Staten Island in 1992 and stayed put. A lot of our earliest client relationships never ended, which is unusual in this trade, and that institutional memory shows up every single time an old server room or a long-running lease renewal needs the context.
Answer Every Call
Our support team answers each and every call you make. No overseas queue, no bot asking you to describe the problem, no ticket that sits through lunch waiting for somebody to get around to it later in the work day.
Your CFO Understands Us
When we walk through a risk, a budget, or a remediation plan, your CFO does not need somebody on your team to interpret afterward. That is not an accident. We write every report and every recommendation the way an owner or a controller would want to read it, in English.
Security-Led Operations
Managed IT without cybersecurity is a repair shop, not a partner. Our work starts with your attack surface, your regulatory posture, and your recovery plan. The day-to-day tickets and help desk runs live inside that security foundation, not bolted on beside it.
In It For The Long Haul
Our average client relationship is measured in years, not single engagements. We plan your technology ahead of the invoice, and we keep the same crew on your account long enough to remember the last full network overhaul and still know which team member built what.
No Surprise IT Invoices
When we quote you a service, the number we share is the number we honor, and the scope we described at kickoff is the scope we deliver each month. If a project turns into something bigger, we tell you before the work happens, not after the invoice is cut and sent.
Our Core Values
Our core values define how we serve clients, support one another, and make decisions every day. More than words on a wall, they shape the relationships we build, the standards we uphold, and the trust we earn through every interaction.
Client Satisfaction
To strive to provide exceptional service resulting in incomparable value.
Integrity / Professionalism
To behave in a manner that demonstrates Honesty, Courage, Consistency and Responsibility.
Teamwork
To work together to deliver a comprehensive set of capabilities and collective judgment.
Efficiency
To use the most cost-efficient way to fulfill client demands and work with continuous improvements.
Partnership
Our success is based on fostering long term partnerships with our stakeholders.
Dependable
Clients, employees, and communities deserve our Respect, Honesty, and Expert abilities – simply by living up to our word and fulfilling our promises.
