Onboarding Form

Requester Information

What is your name? *

What is the name of the organization you work for? *

What is your email address? *

What is your phone number? *

New User Information

Is this a new user? *

YES

What is the new user's name? *

What is the user's title? *

What is the user's start date? *

A minimum of 48-business hours notice is required for all new hire setups. Business hours are Monday - Friday, 8:30 AM to 5 PM Eastern.

What is the user's telephone number and extension? *

What is the user's mobile phone number? *

This information is required for security purposes.

Which office location will this user be located at? *

If remote, please state "Remote worker".

What is the existing user's name? *

What is the existing user's title? *

What is the existing user's email address? *

Email

Does the user require an email address? *

YES

Only answer "Yes" if your organization is enrolled in Workplace with NetConnect

What is the desired email address for the user? *

Does the user need to be added to any distribution groups? *

YES

Does the user require access to Office 365 applications (e.g., Word, PowerPoint, Excel)? *

YES

Does the user need to add their email account to a mobile phone? *

YES - Android

YES - Apple iOS

YES - Both Android and iOS

Does the user need to have the email encryption service enabled? *

YES

Does the user need to have access to another user’s mailbox? *

YES

Does the user need to have access to another user’s calendar? *

YES

Does the user need to share their mailbox with another user? *

YES

Does the user need to share their calendar with another user? *

YES

Please list the distribution groups below. *

Please enter the other user's email address below. If multiple, please list them all. *

Please provide the name of the other user below. If multiple, please list them all. *

Please provide the name of the other user to share the mailbox below. If multiple, please list them all. *

Please provide the name of the other user to share calendars below. If multiple, please list them all. *

Managed Workstation

Would you like NetConnect to onboard a computer for the user? *

YES

If you plan to do this at a later time or does not have this information yet, please answer "No".

Does the user have a computer yet? *

YES

Is the computer available for NetConnect to onboard? *

YES

Is the NetConnnect support agent already installed on this computer? *

YES

Approximately when will the computer be available? *

Which printers/scanners does the user require access to? *

If nothing needs to be added, please enter "None".

What is the NetConnect agent ID number? *

The agent ID number can be obtained by right-clicking the three red dot icon in the Windows taskbar, and clicking About. If the user will be using multiple computers, please provide the agent ID number for all computers.

Voice Over IP Phone

Would you like NetConnect to set up a VoIP phone for this user? *

YES

Only answer "Yes" if your organization's phone service is managed by NetConnect.

Does a new phone and phone number need to be ordered for the user? *

YES

Does the user need to be added to a Hunt Group? *

YES

What model phone is needed? *

What is the desired telephone number and extension? *

What phone number and extension is this user taking over? *

Please list the Hunt Group(s) below. *

Comments, Additional Information

(Optional) Please add any comments/information that you would like NetConnect to be aware of.

Have you checked all of your answers above for accuracy (e.g., correct spelling)? *

YES

By selecting "Yes", you agree that any corrections that need to be made after submssion will delay the time taken to process the onboarding request.

Onboarding