Elevate Productivity and Security with NetConnect’s Co-Managed IT Services
Experience optimized protection against IT risks and heightened productivity through NetConnect’s Co-Managed IT services. Our expert support bolsters your team, encompassing technology management, end-user support, cybersecurity, and specialized projects. Count on us to bridge gaps and prioritize the care your infrastructure deserves.
Why Partner with NetConnect?
Expertise and Tools at Your Fingertips
Gain immediate access to a skilled team of IT professionals equipped with cutting-edge automation tools.
Enhanced Staffing Power
Elevate your existing IT staff's capabilities as we enhance and empower your team's performance.
Optimized Costs
Efficiently tap into top-tier talent without the need to increase headcount.
Seamless Expertise and Advanced Tools
Harness the power of a proficient IT team armed with advanced, high-end automation tools.
Co-Managed IT Services
Comprehensive Help Desk Support
At Netconnect, our U.S.-based help desk support team, staffed by expert technicians, is available 24/7/365. Expect rapid responses and efficient resolutions for all your issues, regardless of size.
Seamless Onboarding and Offboarding
Netconnect ensures a top-notch customer experience from the start. Our onboarding process seamlessly integrates services and personnel, while our offboarding guarantees secure disengagement from your systems.
Effortless Software Licensing and Renewals
Simplify software management with Netconnect’s support services. We handle initial software licensing and ongoing renewals, saving you the hassle and ensuring compliance.
Proactive Network Management and Monitoring
Experience round-the-clock monitoring and management of your network, including routers, firewalls, and switches. Swift detection and reporting of failures enable our technicians to provide rapid support.
Robust Backup and Disaster Recovery
Is your data secure? Protect your information with Netconnect’s robust backup and disaster recovery solutions. We assist in choosing, deploying, and managing the right solution for your business.
Streamlined Software Patches and Upgrades
Stay secure by staying updated. Netconnect ensures your software remains up-to-date with patches and upgrades, enhancing your overall security posture.
Continuous Cybersecurity Vigilance
Defend against cyber threats with 24/7 cybersecurity protection from Nconnect. Our unwavering commitment safeguards your systems even when in-house teams face challenges.
Strategic Documentation and Planning
Navigate the IT landscape confidently with Netconnect’s assistance. Establish effective documentation and strategic plans tailored to your unique business needs.
Empowerment Through Employee Training
Equip your team with the knowledge they need to succeed. Netconnect offers comprehensive training, covering software, systems, and cybersecurity protocols, ensuring alignment with your organizational goals.
Tailored Specialty Services
Netconnect understands that every business is unique. Our adaptable approach enables us to provide specialized services designed specifically for your business’s distinct requirements.
Co-Managed IT Cost Breakdown: Finding the Right Balance for Your Team
Consider the following average salaries and recommended staffing levels as you weigh your options. Please note, these figures exclude overhead/labor burden (approximately 20%-30%) and technician utilization (around 70%)
As companies grow, a unique challenge arises – the need for a robust IT department meets the limitations of budget and resources. While professionalism is key, the addition of extensive IT tools and staff can strain finances. Particularly, the demand for IT specialists with part-time-specific skills and tools can pose a dilemma.
How Co-Managed IT Is Giving Mid-Market Companies
The Cyber Security and IT Services They Need
Without Building a Costly Internal IT Department
FAQs
Is Co-Managed IT about replacing our current IT department?
Our Co-Managed IT approach is not aimed at replacing your existing IT team or their roles. It’s designed to complement and enhance your IT department’s capabilities by providing additional resources, tools, and support on a fractional basis. This empowers your team without the need for added overhead and costs.
Is Co-Managed IT limited to IT projects or monitoring only?
Co-Managed IT is far more than just handling occasional IT projects. It’s not restricted to monitoring your network for alarms either. It’s a flexible partnership where we create an ongoing support framework tailored to your IT needs. This involves filling gaps, offering tools, and providing top-notch assistance to elevate your IT support and services.
Why choose Co-Managed IT over building an internal IT department?
Opting for Co-Managed IT offers several compelling reasons:
- Drastically reduced IT-related issues, leading to increased productivity.
- No need to hire additional staff; we augment your existing team.
- Instant access to powerful IT automation and management tools.
- On-demand “9-1-1” on-site IT support in emergencies.
- Access to a team of experienced IT professionals for diverse expertise.
- Enhanced cybersecurity measures and protection against threats.
- Free workshops and training for your IT team.
- No long-term contracts, offering flexible workforce management.
At NetConnect, our Co-Managed IT Services empower your IT department to excel while saving costs and gaining access to advanced tools and expertise. Contact us to learn more about how we can supercharge your IT operations.
