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Elevate Productivity and Security with NetConnect’s Co-Managed IT Services

Experience optimized protection against IT risks and heightened productivity through NetConnect’s Co-Managed IT services. Our expert support bolsters your team, encompassing technology management, end-user support, cybersecurity, and specialized projects. Count on us to bridge gaps and prioritize the care your infrastructure deserves.

Why Partner with NetConnect?

Expertise and Tools at Your Fingertips Icon Co-Managed IT Services

Expertise and Tools at Your Fingertips

Gain immediate access to a skilled team of IT professionals equipped with cutting-edge automation tools.
Enhanced Staffing Power Icon

Enhanced Staffing Power

Elevate your existing IT staff's capabilities as we enhance and empower your team's performance.
Optimized Costs Icon for Co-Managed IT Services - Reduce Expenses with Our Solutions

Optimized Costs

Efficiently tap into top-tier talent without the need to increase headcount.
Co-Managed IT Services Icon - IT Expertise and Tools

Seamless Expertise and Advanced Tools

Harness the power of a proficient IT team armed with advanced, high-end automation tools.

Co-Managed IT Services

Comprehensive Help Desk Support

At Netconnect, our U.S.-based help desk support team, staffed by expert technicians, is available 24/7/365. Expect rapid responses and efficient resolutions for all your issues, regardless of size.


Seamless Onboarding and Offboarding

Netconnect ensures a top-notch customer experience from the start. Our onboarding process seamlessly integrates services and personnel, while our offboarding guarantees secure disengagement from your systems.


Effortless Software Licensing and Renewals

Simplify software management with Netconnect’s support services. We handle initial software licensing and ongoing renewals, saving you the hassle and ensuring compliance.


Proactive Network Management and Monitoring

Experience round-the-clock monitoring and management of your network, including routers, firewalls, and switches. Swift detection and reporting of failures enable our technicians to provide rapid support.


Robust Backup and Disaster Recovery

Is your data secure? Protect your information with Netconnect’s robust backup and disaster recovery solutions. We assist in choosing, deploying, and managing the right solution for your business.


Streamlined Software Patches and Upgrades

Stay secure by staying updated. Netconnect ensures your software remains up-to-date with patches and upgrades, enhancing your overall security posture.


Continuous Cybersecurity Vigilance

Defend against cyber threats with 24/7 cybersecurity protection from Nconnect. Our unwavering commitment safeguards your systems even when in-house teams face challenges.


Strategic Documentation and Planning

Navigate the IT landscape confidently with Netconnect’s assistance. Establish effective documentation and strategic plans tailored to your unique business needs.


Empowerment Through Employee Training

Equip your team with the knowledge they need to succeed. Netconnect offers comprehensive training, covering software, systems, and cybersecurity protocols, ensuring alignment with your organizational goals.


Tailored Specialty Services

Netconnect understands that every business is unique. Our adaptable approach enables us to provide specialized services designed specifically for your business’s distinct requirements.


Co-Managed IT Cost Breakdown: Finding the Right Balance for Your Team

Consider the following average salaries and recommended staffing levels as you weigh your options. Please note, these figures exclude overhead/labor burden (approximately 20%-30%) and technician utilization (around 70%)

Co-Managed IT Services Average IT Salary Graph

As companies grow, a unique challenge arises – the need for a robust IT department meets the limitations of budget and resources. While professionalism is key, the addition of extensive IT tools and staff can strain finances. Particularly, the demand for IT specialists with part-time-specific skills and tools can pose a dilemma.

How Co-Managed IT Is Giving Mid-Market Companies
The Cyber Security and IT Services They Need
Without Building a Costly Internal IT Department

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Is Co-Managed IT about replacing our current IT department?

Our Co-Managed IT approach is not aimed at replacing your existing IT team or their roles. It’s designed to complement and enhance your IT department’s capabilities by providing additional resources, tools, and support on a fractional basis. This empowers your team without the need for added overhead and costs.

Is Co-Managed IT limited to IT projects or monitoring only?

Co-Managed IT is far more than just handling occasional IT projects. It’s not restricted to monitoring your network for alarms either. It’s a flexible partnership where we create an ongoing support framework tailored to your IT needs. This involves filling gaps, offering tools, and providing top-notch assistance to elevate your IT support and services.

Why choose Co-Managed IT over building an internal IT department?

Opting for Co-Managed IT offers several compelling reasons:

  • Drastically reduced IT-related issues, leading to increased productivity.
  • No need to hire additional staff; we augment your existing team.
  • Instant access to powerful IT automation and management tools.
  • On-demand “9-1-1” on-site IT support in emergencies.
  • Access to a team of experienced IT professionals for diverse expertise.
  • Enhanced cybersecurity measures and protection against threats.
  • Free workshops and training for your IT team.
  • No long-term contracts, offering flexible workforce management.

At NetConnect, our Co-Managed IT Services empower your IT department to excel while saving costs and gaining access to advanced tools and expertise. Contact us to learn more about how we can supercharge your IT operations.


A NetConnect Client for Over 20 YearsDirector of Technology, Private Education

I want to express my heartfelt gratitude to the NetConnect team. They're always there for us, showing true dedication in sales and support. In emergencies, they're lightning-fast, unlike other vendors. NetConnect truly delivers on their promises.

NetConnect Takes a Multi-Tiered ApproachExecutive Director of Program Operations, Not-For-Profit

They respond promptly to our time-sensitive needs and consistently exceed our expectations. Their transparent approach prioritizes quality within our budget, with a focus on long-term success. They invest in employee development for top-notch service, and truly understand our business

Consistently Responsive and InformativeOwner, Architecture

As our IT partner, I trust NetConnect to handle our requests promptly and accurately. They've gone above and beyond when it mattered most. Their proactive approach to security has eased our cyber concerns. Their backup and recovery saved us from data loss

You Cannot Put a Price Security While Protecting Highly Confidential InformationCEO, Financial Services

After 15 years at a large corporation with an in-house IT department, transitioning to our boutique investment firm was challenging. NetConnect stepped in, mirroring the prompt, secure service I was used to.

Goes Above and Beyond to Ensure Clients Are PROTECTEDCEO, Construction

In the IT world, client service and response time are critical. NetConnect responds to requests in lighting speed. For critical issues, they've even helped on weekends and after hours, minimizing downtime.

Top Notch Service from a Top Notch IT CompanyManaging Director, Wealth Management

It's reassuring to have responsive IT support and knowing that skilled technicians are always ready to ensure our systems run smoothly. Their proactive monitoring, data backup, and security measures provide peace of mind.

Problems Are Resolved Quick!CPA, Accounting

NetConnect's fast emergency response and adaptability have been invaluable. Their skilled technicians provide updates and keep our systems running smoothly, preventing unexpected downtime

Saved Us Money on IT StaffCFO, Engineering

We engaged NetConnect 15 years ago for cost-effective IT support. The service is outstanding; they access our desktops promptly and work around our schedule. NetConnect gives us peace of mind for data recovery

Cost Should Never Be the Sole Determining FactorAdministrator, Private Education

When selecting an IT vendor, consider more than just cost. NetConnect offers competence, expertise, and a stellar reputation. You're investing in a partner who excels in managing IT infrastructure and applications

A 25+ Year Client of NetConnectAttorney, Law Firm

NetConnect has been my trusted IT partner for over 25 years. They provide tailored solutions, swift emergency support, and dedicated techs who go the extra mile to resolve any IT challenge

Replication of Data, I Sleep at NightManaging Partner, Financial Services

Our data and client security are top priorities, especially given our proximity to the Empire State Building. NetConnect's data backup and off-site replication give us peace of mind. Their expertise in security and responsive support are invaluable.
We're highly satisfied with NetConnect's service

Timely and Consistent MannerOwner, Real Estate

NetConnect consistently resolves our IT issues, even during critical outages. Their professionalism and technical expertise provide peace of mind. Data retrieval and security are never a concern.

17 Year Relationship Stronger Than EverDirector of IT Services, Health Care

We entrusted NetConnect with a critical task: relocating our facility for children with special needs. They not only delivered on the IT project but also showed exceptional care for our kids. Their professionalism and support were outstanding

Customer Service Plays a Crucial RoleHR and Office Manager, Construction

NetConnect has been our rock for 14+ years. From rapid response to handling crises like ransomware, they excel. They make IT look effortless

Our Technology Needs and Our BudgetExecutive Director, Housing Authority

Our IT vendor used to feel like a hired gun, not a true partner. NetConnect changed that. They grasp our needs, budget, and work within our parameters. As a housing authority, they've kept us efficient, reliable, compliant, secure, and operational.

What a Difference Working Systems MakeCEO, Architecture

We switched to NetConnect for IT support, expecting challenges. However, they provided a clear plan with timelines, and the project went smoothly. Downtime ceased, and our team now enjoys prompt, friendly help desk support.
NetConnect made a noticeable impact on our operations