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Managed IT Services

Experience Seamless Technology Operations

Welcome to NetConnect, your trusted and reliable partner for outsourcing the management and support of your company’s IT infrastructure and technology needs. Our comprehensive range of services encompasses proactive monitoring, maintenance, and troubleshooting of IT systems, along with top-notch network security, data backup and recovery, software updates, and exceptional technical support. By opting for NetConnect’s managed IT services, businesses can experience seamless and efficient technology operations, allowing them to focus wholeheartedly on their core competencies with peace of mind. Trust NetConnect for dependable and efficient IT solutions!

Benefits of Managed IT Services with NetConnect

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Proactive Maintenance

NetConnect's proactive maintenance on your IT infrastructure and network is designed to deliver numerous benefits, including minimizing downtime, enhancing performance and security, improving reliability, and extending equipment lifespan. Our services also aid in budget planning, increase productivity, and ensure compliance with relevant regulations. Trust us to keep your technology running smoothly, so you can focus on your core business.
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Improved Performance

Experience improved performance on your IT infrastructure and network with NetConnect's solutions. Further driving productivity, boosting reliability, and increasing user satisfaction while providing scalability and cost savings. Gain a competitive advantage in the market and leverage technology effectively to achieve your strategic objectives.
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Custom IT Solutions

NetConnect's custom IT solutions are designed to cater specifically to your business needs. Benefit from enhanced efficiency, security, scalability, and a competitive advantage as we optimize workflows and meet your unique requirements.
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Predictable IT Budget

NetConnect empowers your organization with predictable IT budget planning. By aligning technology investments with your business goals, we ensure financial stability and control in managing your IT infrastructure and services.
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Improved Network Security

Trust NetConnect's network security solutions to protect your valuable data and mitigate security threats. Our services ensure business continuity, facilitate compliance, build customer trust, and save costs, all while enhancing your competitive positioning in the market.
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Team of IT Experts

Leverage the expertise of NetConnect's team of IT experts to navigate complex IT challenges confidently. Our professionals enhance security, improve efficiency, and help your business stay competitive in the fast-paced digital landscape.

Managed IT Services

IT Help Desk

Get reliable and efficient IT support for hardware, software, and network issues from our expert team. Experience seamless technology usage and quick issue resolution.


On-Site/Remote IT Support

Our experts are ready to assist you both in-person and remotely, ensuring prompt resolution of technical issues wherever you are. Get the support you need with ease.


Server Administration and Management

Trust our experienced team to handle your servers’ configuration, optimization, and security. Ensure high performance and reliability of your critical infrastructure.


Network Monitoring and Management

Experience reliable connectivity and peace of mind with our proactive network monitoring, issue detection, and performance optimization. Minimize downtime and maximize productivity.


Backup and Disaster Recovery

Protect your business from data loss with our comprehensive services, including regular data backups, secure storage, and efficient recovery in case of unforeseen events. Minimize downtime and stay prepared


Virtual CIO Services

Leverage the expertise of our experienced professionals acting as your Chief Information Officer. Get guidance, technology planning, and strategic insights aligned with your business goals. Gain a competitive edge.


IT Procurement

Streamline your purchasing process with our assistance in sourcing and acquiring the right technology solutions, software licenses, and hardware equipment at competitive prices. Ensure optimal technology investments


Employee Onboarding & Offboarding

Save time and enhance productivity with our seamless integration of new hires into your IT systems and smooth transitions for departing employees. Ensure data security throughout the process.


Managed Infrastructure

Focus on your core business while we handle the complexities of hardware, software, network, and data center needs. Ensure reliability, scalability, and security of your IT infrastructure.




How Do I Get Started?


  • Understanding Needs and Objectives: Analyzing the business goals and specific needs of the client.
  • Inventory and Documentation: Compile detailed lists of hardware and software, and mapping the network topology.
  • Performance Analysis: Assessing the overall network performance, including speed, bandwidth, and identifying any bottlenecks.
  • Security Assessment: Evaluating current security measures and identifying vulnerabilities and risks.
  • Compliance Check: Ensuring that the network adheres to relevant industry regulations and standards.
  • Disaster Recovery and Business Continuity Planning: Reviewing and assessing existing backup and disaster recovery strategies.
  • Cloud and Virtualization Assessment: Analyzing the usage of cloud services and virtualized environments, and recommending optimizations.
  • User Experience and Needs Assessment: Collecting user feedback on their experience and identifying areas for improvement.
  • Cost Analysis: Reviewing IT spending to identify potential savings or areas where investment is needed.


  • NetConnect provides a detailed report with actionable recommendations based on the network assessment findings.
  • NetConnect developes a strategic plan that aligns with the organizations business objectives and budget.


Transition Planning: Netconnect develops a plan to transition or implement new services and assign roles.

Implementation and Setup: Configure and setting up systems, migrating data if necessary, and training the staff.

Monitoring and Ongoing Support: Setting up continuous monitoring, providing support, and regular reporting on system performance.

Review and Continuous Improvement: Conducting regular reviews with the client to identify opportunities for improvement and implementing changes as needed.

Documentation and Compliance: NetConnect maintains detailed records and ensuring ongoing compliance with legal and industry standards.


Your dedicated account manager weaves together all the different phases of the onboarding and contract process, maintaining a client-centric focus, and ensuring that everything aligns with your objectives. A single point of contact, helps to facilitate communication, build trust, and contribute significantly to the overall success and  experience of our partnership with your organization.


A NetConnect Client for Over 20 YearsDirector of Technology, Private Education

I want to express my heartfelt gratitude to the NetConnect team. They're always there for us, showing true dedication in sales and support. In emergencies, they're lightning-fast, unlike other vendors. NetConnect truly delivers on their promises.

NetConnect Takes a Multi-Tiered ApproachExecutive Director of Program Operations, Not-For-Profit

They respond promptly to our time-sensitive needs and consistently exceed our expectations. Their transparent approach prioritizes quality within our budget, with a focus on long-term success. They invest in employee development for top-notch service, and truly understand our business

Consistently Responsive and InformativeOwner, Architecture

As our IT partner, I trust NetConnect to handle our requests promptly and accurately. They've gone above and beyond when it mattered most. Their proactive approach to security has eased our cyber concerns. Their backup and recovery saved us from data loss

You Cannot Put a Price Security While Protecting Highly Confidential InformationCEO, Financial Services

After 15 years at a large corporation with an in-house IT department, transitioning to our boutique investment firm was challenging. NetConnect stepped in, mirroring the prompt, secure service I was used to.

Goes Above and Beyond to Ensure Clients Are PROTECTEDCEO, Construction

In the IT world, client service and response time are critical. NetConnect responds to requests in lighting speed. For critical issues, they've even helped on weekends and after hours, minimizing downtime.

Top Notch Service from a Top Notch IT CompanyManaging Director, Wealth Management

It's reassuring to have responsive IT support and knowing that skilled technicians are always ready to ensure our systems run smoothly. Their proactive monitoring, data backup, and security measures provide peace of mind.

Problems Are Resolved Quick!CPA, Accounting

NetConnect's fast emergency response and adaptability have been invaluable. Their skilled technicians provide updates and keep our systems running smoothly, preventing unexpected downtime

Saved Us Money on IT StaffCFO, Engineering

We engaged NetConnect 15 years ago for cost-effective IT support. The service is outstanding; they access our desktops promptly and work around our schedule. NetConnect gives us peace of mind for data recovery

Cost Should Never Be the Sole Determining FactorAdministrator, Private Education

When selecting an IT vendor, consider more than just cost. NetConnect offers competence, expertise, and a stellar reputation. You're investing in a partner who excels in managing IT infrastructure and applications

A 25+ Year Client of NetConnectAttorney, Law Firm

NetConnect has been my trusted IT partner for over 25 years. They provide tailored solutions, swift emergency support, and dedicated techs who go the extra mile to resolve any IT challenge

Replication of Data, I Sleep at NightManaging Partner, Financial Services

Our data and client security are top priorities, especially given our proximity to the Empire State Building. NetConnect's data backup and off-site replication give us peace of mind. Their expertise in security and responsive support are invaluable.
We're highly satisfied with NetConnect's service

Timely and Consistent MannerOwner, Real Estate

NetConnect consistently resolves our IT issues, even during critical outages. Their professionalism and technical expertise provide peace of mind. Data retrieval and security are never a concern.

17 Year Relationship Stronger Than EverDirector of IT Services, Health Care

We entrusted NetConnect with a critical task: relocating our facility for children with special needs. They not only delivered on the IT project but also showed exceptional care for our kids. Their professionalism and support were outstanding

Customer Service Plays a Crucial RoleHR and Office Manager, Construction

NetConnect has been our rock for 14+ years. From rapid response to handling crises like ransomware, they excel. They make IT look effortless

Our Technology Needs and Our BudgetExecutive Director, Housing Authority

Our IT vendor used to feel like a hired gun, not a true partner. NetConnect changed that. They grasp our needs, budget, and work within our parameters. As a housing authority, they've kept us efficient, reliable, compliant, secure, and operational.

What a Difference Working Systems MakeCEO, Architecture

We switched to NetConnect for IT support, expecting challenges. However, they provided a clear plan with timelines, and the project went smoothly. Downtime ceased, and our team now enjoys prompt, friendly help desk support.
NetConnect made a noticeable impact on our operations